Department of Utilities Notices

Department of Utilities Notices

Department of Utilities Notices

(RESCINDED) Precautionary Boil Advisory: Cross Gates Water System - Starting 4-25-2022

(Rescinded 5.13.2022)
PRECAUTIONARY BOIL ADVISORY
Cross Gates Water System (PWS 1103053)

The Department of Utilities will conduct a chlorine burn on the Cross Gates water system beginning on Monday, April 25, 2022 at 9:00 A.M. The process involves temporarily switching the disinfection method from chloramine to free chlorine which may cause the level of disinfection provided to temporarily drop below the minimum required by the Louisiana Department of Health.  As an abundance of caution and in accordance with Louisiana Department of Health regulations, the entire Cross Gates water system will be under a precautionary Boil Advisory.

This BOIL ADVISORY is to remain in effect until rescinded by the Department of Utilities. It is recommended that all consumers disinfect their water before consuming it (including fountain drinks), making ice, brushing teeth, or using it for food preparation or rinsing of foods by the following means:

Boil water for one (1) full minute in a clean container.  The one minute starts after the water has been brought to a rolling boil.  (The flat taste can be eliminated by shaking the water in a clean bottle, pouring it from one clean container to another, or by adding a small pinch of salt to each quart of water that is boiled.)

Again, please be sure to disinfect your own water prior to consumption until you have been advised otherwise.

The Department of Utilities will rescind this BOIL ADVISORY upon notification from the Louisiana Department of Health that additional water samples collected from our system have shown the water to be safe.  

Customers affected by this advisory will be notified when it is rescinded by local media, social media, Parish website, reverse 911 calls, and signs placed throughout the area. If you have any questions, please call the Department of Utilities at (985) 276-6400.

Information:

  • Date of Notice Monday, 25 April 2022
  • Water System Cross Gates Water System (PWS 1103053)
  • Type of Notice Precautionary Boil Advisory
  • Boil Advisory Status Rescinded
Read more...

(Rescinded) LIMITED PRECAUTIONARY BOIL ADVISORY - Cross Gates

(Rescinded 5.13.2022)
LIMITED PRECAUTIONARY BOIL ADVISORY
Cross Gates Water System (PWS 1103053)

190 CROSS GATES BLVD. & 2307 E. GAUSE BLVD.

Today, April 21, 2022, the Department of Utilities temporarily turned off service to the customer identified above in order to perform a repair at the Willow Wood Well site.  Out of an abundance of caution and in accordance with Louisiana Department of Health regulations, the customer listed above is under a Precautionary Boil Advisory.

This BOIL ADVISORY is to remain in effect until rescinded by the Department of Utilities. It is recommended that all consumers disinfect their water before consuming it (including fountain drinks), making ice, brushing teeth, or using it for food preparation or rinsing of foods by the following means:

Boil water for one (1) full minute in a clean container.  The one minute starts after the water has been brought to a rolling boil.  (The flat taste can be eliminated by shaking the water in a clean bottle, pouring it from one clean container to another, or by adding a small pinch of salt to each quart of water that is boiled.)

Again, please be sure to disinfect your own water prior to consumption until you have been advised otherwise.

The Department of Utilities will rescind this BOIL ADVISORY upon notification from the Louisiana Department of Health that additional water samples collected from our system have shown the water to be safe.  

The customer affected by this advisory will be advised when it is rescinded by hand-delivered notice. If you have any questions, please call the Department of Utilities at (985) 276-6400.

Information:

  • Date of Notice Thursday, 21 April 2022
  • Water System Cross Gates Water System (PWS 1103053)
  • Type of Notice Limited Precautionary Boil Advisory
  • Boil Advisory Status Active
Read more...

Public Notice: Cross Gates Water System, Chlorine Burn 4/25

PUBLIC NOTICE: TEMPORARY SWITCH TO FREE CHLORINE (CHLORINE BURN) OF THE CROSS GATES WATER DISTRIBUTION SYSTEM

St. Tammany Parish Government Department of Utilities, serving a public water system in Cross Gates, will be conducting a temporary switch from the current Chloramine (also known as Total Chlorine) disinfection to Free Chlorine disinfection of its water distribution system beginning Monday, April 25, 2022 and is intended to last for 60 days as recommended by Owen & White Consulting Engineering, Inc. This will affect the water system in the Cross Gates service area that is served by the Steele Road and Willow Wood Potable Water Wells.

The temporary switch to Free Chlorine from Chloramine is typically referred to as a Free Chlorine conversion or Chlorine Burn. This conversion is being performed strictly as a precautionary measure and to increase public trust in the water quality as recommended in the Final Report prepared by Owen & White Consulting Engineers, Inc. There is NO evidence or indication of bacteriological contaminants in the Cross Gates water distribution system. The Cross Gates water distribution system is in full compliance with all Louisiana Department of Health (LDH) and Environmental Protection Agency (EPA) regulations for water quality and safety.

During this temporary switch to Free Chlorine, the water disinfection process will be changed from Chloramines to Free Chlorine which is performed by significantly increasing the amount of Chlorine pumped into the water system to raise the Free Chlorine residual throughout the entire system. Customers may notice open fire hydrants or flushing valves throughout Cross Gates during this period to allow flushing of the system, which helps distribute the change in disinfectant.

Possible Effects: The temporary change will likely cause some discoloration or cloudiness in the water, minor pressure fluctuations, small air pockets, and a strong Chlorine odor and taste. If this is experienced, running water may help minimize the effects. Fire hydrant and valve flushing should remove a majority of the color and odor, but some will reach customer lines during the process.

The significant increase in the Chlorine concentration in the water system may cause customers to experience eye or skin irritations and other possible effects similar to swimming pools with a high dose of Chlorine. Customers who use tap water for kidney dialysis at home should contact their doctor to determine if any changes are necessary in their residual disinfectant neutralization procedures. Customers utilizing the water for aquariums should monitor the chlorine residuals.

Is the Water Safe to Drink? Yes, the water will remain safe to drink (except during precautionary Boil Water Advisories that will be issued during the disinfection transition periods of this process). However, be advised that by significantly increasing the Chlorine concentration, an increase in the production of disinfection by-products (DBP’s) is expected. DBP’s are classified by EPA as human carcinogens that are created during the disinfection process. The DBP’s level will be monitored throughout the Chlorine conversion to ensure levels do not increase beyond the maximum contaminant levels set by the EPA.

St. Tammany Parish Government remains committed to providing customers safe and quality drinking water.

If you have any questions or concerns, please do not hesitate to contact us at the President’s Office, This email address is being protected from spambots. You need JavaScript enabled to view it., or the St. Tammany Parish Council Office, This email address is being protected from spambots. You need JavaScript enabled to view it..

Additional information regarding the reason for the temporary conversion to Free Chlorine can be found in the Final Report by Owen & White Engineering Consultants, Inc. on the www.stpgov.org home page.

Information:

  • Date of Notice Friday, 08 April 2022
  • Water System CROSS GATES WATER DISTRIBUTION SYSTEM
  • Type of Notice Chlorine Burn
  • Boil Advisory Status Not applicable to this notice
Read more...

(RESCINDED) PRECAUTIONARY BOIL ADVISORY: Del Oaks Subdivision

RESCINDED 3.30.2022

PRECAUTIONARY BOIL ADVISORY
Del Oaks Subdivision
61-71 Magnolia Ridge Dr. & 72-88 River Bluff Dr.
Pineland Park Water System (PWS#1103093)

Today, March 28, 2022, the water service to the customers identified above was temporarily interrupted in order to complete emergency repairs to a water main supplying the Del Oaks Subdivision. In accordance with Louisiana Department of Health regulations and as an abundance of caution, the customers listed above are under a Precautionary Boil Advisory.

This BOIL ADVISORY is to remain in effect until rescinded by the Department of Utilities.  It is recommended that all consumers disinfect their water before consuming it (including fountain drinks), making ice, brushing teeth, or using it for food preparation or rinsing of foods by the following means:

Boil water for one (1) full minute in a clean container.  The one minute starts after the water has been brought to a rolling boil.  (The flat taste can be eliminated by shaking the water in a clean bottle, pouring it from one clean container to another, or by adding a small pinch of salt to each quart of water that is boiled.)

Again, please be sure to disinfect your own water prior to consumption until you have been advised otherwise.

The Department of Utilities will rescind this BOIL ADVISORY upon notification from the Louisiana Department of Health, Office of Public Health that additional water samples collected from our system have shown the water to be safe.  

Customers affected by this advisory will be advised when it is rescinded by hand-delivered notices, signs throughout the area, notices on the Parish Government’s web and social media sites.  If you have any questions, please call the Department of Utilities at (985) 276-6400.

Information:

  • Date of Notice Monday, 28 March 2022
  • Water System Pineland Park Water System (PWS#1103093)
  • Type of Notice Precautionary Boil Advisory
  • Boil Advisory Status Rescinded
Read more...

(RESCINDED) Limited Precautionary Boil Advisory - 400 & 482 Myrtle Drive (Terra Bella Subdivision)

(RESCINDED 2/3/2022)
LIMITED PRECAUTIONARY BOIL ADVISORY
Faubourg-Coquille Water System (1103149)
400 & 482 Myrtle Drive (Terra Bella Subdivision)

Today, February 1, 2022, the Department of Utilities turned off service to the above referenced customers to complete water line repairs. As an abundance of caution and in accordance with Louisiana Department of Health regulations, the customers listed above will be under a precautionary Boil Advisory.

This BOIL ADVISORY is to remain in effect until rescinded by the Department of Utilities. It is recommended that all consumers disinfect their water before consuming it (including fountain drinks), making ice, brushing teeth, or using it for food preparation or rinsing of foods by the following means:

Boil water for one (1) full minute in a clean container.  The one minute starts after the water has been brought to a rolling boil.  (The flat taste can be eliminated by shaking the water in a clean bottle, pouring it from one clean container to another, or by adding a small pinch of salt to each quart of water that is boiled.)

Again, please be sure to disinfect your own water prior to consumption until you have been advised otherwise.

The Department of Utilities will rescind this BOIL ADVISORY upon notification from the Louisiana Department of Health that additional water samples collected from our system have shown the water to be safe.  

Customers affected by this advisory will be notified when it is rescinded by hand-delivered notifications. If you have any questions, please call the Department of Utilities at (985) 276-6400.

Information:

  • Date of Notice Tuesday, 01 February 2022
  • Water System Faubourg-Coquille Water System (1103149)
  • Type of Notice Limited Precautionary Boil Advisory
  • Boil Advisory Status Rescinded
Read more...

(RESCINDED) Precautionary Boil Advisory - Northlake Behavioral System

RESCINDED 1.27.2022

PRECAUTIONARY BOIL ADVISORY
ST. TAMMANY PARISH-NORTHLAKE BEHAVIORAL WATER SYSTEM
PWS # LA1103039

Today, January 25, 2022 the well pump servicing the Northlake Behavioral well malfunctioned causing a service interruption and loss of pressure throughout the system.  Out of an abundance of caution and in accordance with Louisiana Department of Health regulations, all customers serviced by the Northlake Behavioral system are under a Precautionary Boil Advisory.

This BOIL ADVISORY is to remain in effect until rescinded by the Department of Utilities.  It is recommended that all consumers disinfect their water before consuming it (including fountain drinks), making ice, brushing teeth, or using it for food preparation or rinsing of foods by the following means:

Boil water for one (1) full minute in a clean container.  The one minute starts after the water has been brought to a rolling boil.  (The flat taste can be eliminated by shaking the water in a clean bottle, pouring it from one clean container to another, or by adding a small pinch of salt to each quart of water that is boiled.)

Again, please be sure to disinfect your own water prior to consumption until you have been advised otherwise.

The Department of Utilities will rescind this BOIL ADVISORY upon notification from the Louisiana Department of Health, Office of Public Health that additional water samples collected from our system have shown the water to be safe.  

Customers affected by this advisory will be advised when it is rescinded by signs placed throughout the service area, individual notifications, and notices on the Parish Government’s web and social media sites.  If you have any questions, please call the Department of Utilities at (985) 276-6400. 

Information:

  • Date of Notice Thursday, 27 January 2022
  • Water System Northlake Behavioral system
  • Type of Notice Precautionary Boil Advisory
  • Boil Advisory Status Rescinded
Read more...

Water Main Flushing Faubourg Coquille Water System 

1/24/2022 - 1/26/2022
Faubourg Coquille Water System 
Water Main Flushing 

The St. Tammany Parish Department of Utilities will be flushing the Faubourg Coquille Water System from Monday, January 24th thru Wednesday, January 26th. The flushing is anticipated to follow the below schedule but is subject to change due to weather or other unforeseen circumstances. Department of Utilities (Tammany Utilities) customers living in these areas can expect to experience low water pressure when flushing is initiated. If you are not a Department of Utilities (Tammany Utilities) customer or if you do not live in one of the subdivisions/areas identified below, this notice does not apply. 

Monday, January 24th (9 P.M. - Until)
Hwy 1085, Willow Bend, Del Sol, Tuscany West, Diversified, Beau Arbre, Savannah Trace,
Hidden Creek 

Tuesday, January 25th (9 P.M. - Until)
Timber Branch, lnnwoods, Hwy. 21, Maison Du Lac, Weston Glen 

Wednesday, January 26th (9 P.M. - Until)
Terra Bella, Tallow Creek

Tammany Utilities flushes the water mains periodically to:

- Maintain good quality water. Over time, naturally occurring minerals accumulate on the interior of our pipes. Flushing scours the pipe and removes these deposits. 
- Provide required fire flow data to the Fire Department. While flushing, Tammany Utilities personnel measure and record the fire flow data at each hydrant. This data is then given to the Fire Department who then uses the data to calculate fire insurance ratings for the area. 
- Ensure that all fire hydrants are in good working order.

We appreciate your understanding and apologize for the inconvenience this maintenance causes. 

Information:

  • Date of Notice Thursday, 20 January 2022
  • Water System Faubourg Coquille Water System
  • Type of Notice Flushing
  • Boil Advisory Status Not applicable to this notice
Read more...

(RESCINDED) Precautionary Boil Advisory: Cross Gates Water System

RESCINDED 1.19.2022

LIMITED PRECAUTIONARY BOIL ADVISORY
Cross Gates Water System (PWS 1103053)
2300-2370 & 2750-2990 GAUSE BLVD

Today, January 15, 2022, the Department of Utilities temporarily turned off service to the customers identified above in order to perform emergency repairs to a 2” service located at 2860 Gause Blvd. in Slidell.  As an abundance of caution and in accordance with Louisiana Department of Health regulations, the customers listed above are under a Precautionary Boil Advisory.

This BOIL ADVISORY is to remain in effect until rescinded by the Department of Utilities. It is recommended that all consumers disinfect their water before consuming it (including fountain drinks), making ice, brushing teeth, or using it for food preparation or rinsing of foods by the following means:

Boil water for one (1) full minute in a clean container.  The one minute starts after the water has been brought to a rolling boil.  (The flat taste can be eliminated by shaking the water in a clean bottle, pouring it from one clean container to another, or by adding a small pinch of salt to each quart of water that is boiled.)

Again, please be sure to disinfect your own water prior to consumption until you have been advised otherwise.

The Department of Utilities will rescind this BOIL ADVISORY upon notification from the Louisiana Department of Health that additional water samples collected from our system have shown the water to be safe.  

Customers affected by this advisory will be advised when it is rescinded by hand delivered notices. If you have any questions, please call the Department of Utilities at (985) 276-6400.

Information:

  • Date of Notice Saturday, 15 January 2022
  • Water System Cross Gates Water System (PWS 1103053)
  • Type of Notice Precautionary Boil Advisory
  • Boil Advisory Status Rescinded
Read more...

(RESCINDED) River Oaks Water System – Limited-Service Interruption and Precautionary Boil Advisory

(RESCINDED 1/14/2022)
LIMITED SERVICE INTERRUPTION &
PRECAUTIONARY BOIL ADVISORY
1001 Natalie Ct., 3028-3049 Whitty Dr., 1013-1063 Brandon Dr., & 2001-2013 Nathan Ct.
River Oaks Water System (PWS#1103180)

On January 12, 2022, Tammany Utilities (TU) will be repairing a 2-inch water main leak and installing a new valve on Brandon Dr. in the River Oaks Subdivision in Slidell. The customers identified above will have their water turned off at 9:00 AM on Wednesday, January 12, 2022, so that TU can complete this work. Out of an abundance of caution and in accordance with Louisiana Department of Health regulations, the customers listed above will be under a Precautionary Boil Advisory.

This BOIL ADVISORY is to remain in effect until rescinded by Tammany Utilities.  It is recommended that all consumers disinfect their water before consuming it (including fountain drinks), making ice, brushing teeth, or using it for food preparation or rinsing of foods by the following means:

Boil water for one (1) full minute in a clean container.  The one minute starts after the water has been brought to a rolling boil.  (The flat taste can be eliminated by shaking the water in a clean bottle, pouring it from one clean container to another, or by adding a small pinch of salt to each quart of water that is boiled.)

Again, please be sure to disinfect your own water prior to consumption until you have been advised otherwise.

Tammany Utilities will rescind this BOIL ADVISORY upon notification from the Louisiana Department of Health, Office of Public Health that additional water samples collected from our system have shown the water to be safe.  

Customers affected by this advisory will be advised when it is rescinded by hand-delivered notices, signs throughout the area, and notices on the Parish Government’s web and social media sites.  If you have any questions, please call Tammany Utilities at (985) 276-6400.

Information:

  • Date of Notice Wednesday, 12 January 2022
  • Water System River Oaks Water System (PWS#1103180)
  • Type of Notice Interruption of Service & Precautionary Boil Advisory
  • Boil Advisory Status Rescinded
Read more...
Subscribe to this RSS feed

Resources

Contact Us

  • Administrative Complex
    21490 Koop Dr.
    Mandeville, LA 70471
    985.898.2700

    Hours of Operation:
    Monday through Friday
    8:00am to 4:30pm