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Department of Utilities Notices

Department of Utilities Notices

Department of Utilities Notices

(RESCINDED) PRECAUTIONARY BOIL ADVISORY ST. TAMMANY PARISH - MADISONVILLE WOODS WATER SYSTEM PWS # LA1103147

Rescinded 5.17.2022
PRECAUTIONARY BOIL ADVISORY
ST. TAMMANY PARISH - MADISONVILLE WOODS WATER SYSTEM
PWS # LA1103147

Today, May 14, 2022, an electrical problem at the well servicing the Madisonville Woods water system caused a temporary loss of pressure.  Out of an abundance of caution and in accordance with Louisiana Department of Health regulations, all customers serviced by the Madisonville Woods water system are under a Precautionary Boil Advisory.

This BOIL ADVISORY is to remain in effect until rescinded by the Department of Utilities.  It is recommended that all consumers disinfect their water before consuming it (including fountain drinks), making ice, brushing teeth, or using it for food preparation or rinsing of foods by the following means:

Boil water for one (1) full minute in a clean container.  The one minute starts after the water has been brought to a rolling boil.  (The flat taste can be eliminated by shaking the water in a clean bottle, pouring it from one clean container to another, or by adding a small pinch of salt to each quart of water that is boiled.)

Again, please be sure to disinfect your own water prior to consumption until you have been advised otherwise.

The Department of Utilities will rescind this BOIL ADVISORY upon notification from the Louisiana Department of Health, Office of Public Health that additional water samples collected from our system have shown the water to be safe.  

Customers affected by this advisory will be advised when it is rescinded by hand delivered notifications and signs placed at the entrance to the subdivision. If you have any questions, please call the Department of Utilities at (985) 276-6400.

Information:

  • Date of Notice Saturday, 14 May 2022
  • Water System ST. TAMMANY PARISH - MADISONVILLE WOODS WATER SYSTEM PWS # LA1103147
  • Type of Notice Precautionary Boil Advisory
  • Boil Advisory Status Rescinded
Read more...

(RESCINDED) PRECAUTIONARY BOIL ADVISORY: ​​​​​​​Cross Gates Water System (PWS 1103053)

(RESCINDED 5.20.2022)
PRECAUTIONARY BOIL ADVISORY

Cross Gates
Water System (PWS 1103053)

Today, May 14, 2022 the free chlorine residual in the Cross Gates distribution system temporarily dropped below the required regulatory minimum.  This was caused by a mechanical failure of one of the chlorine pumps. The defective pump has been replaced and disinfection is being restored. However, as an abundance of caution and in accordance with Louisiana Department of Health regulations, the entire Cross Gates water system will be under a precautionary Boil Advisory effective immediately.

This BOIL ADVISORY is to remain in effect until rescinded by the Department of Utilities. It is recommended that all consumers disinfect their water before consuming it (including fountain drinks), making ice, brushing teeth, or using it for food preparation or rinsing of foods by the following means:

Boil water for one (1) full minute in a clean container.  The one minute starts after the water has been brought to a rolling boil.  (The flat taste can be eliminated by shaking the water in a clean bottle, pouring it from one clean container to another, or by adding a small pinch of salt to each quart of water that is boiled.)

Again, please be sure to disinfect your own water prior to consumption until you have been advised otherwise.

The Department of Utilities will rescind this BOIL ADVISORY upon notification from the Louisiana Department of Health that additional water samples collected from our system have shown the water to be safe.  

Customers affected by this advisory will be notified when it is rescinded by local media, social media, the Parish website, reverse 911 calls, and signs placed throughout the area. If you have any questions, please call the Department of Utilities at (985) 276-6400.

Information:

  • Date of Notice Saturday, 14 May 2022
  • Water System Cross Gates Water System (PWS 1103053)
  • Type of Notice Precautionary Boil Advisory
  • Boil Advisory Status Rescinded
Read more...

(RESCINDED) LIMITED PRECAUTIONARY BOIL ADVISORY - Briarwood Terrace Water System (PWS#1103079)

(Rescinded 5.5.2022)
LIMITED PRECAUTIONARY BOIL ADVISORY
69010 & 69090 Hwy 190 Service Rd.
19877, 19267, & 19277 Slemmer Rd.
Briarwood Terrace Water System (PWS#1103079)

Today, May 3, 2022 the Department of Utilities temporarily turned off service to the above-referenced customers to complete water line repairs on a 2” water main which was damaged by a contractor.   As an abundance of caution and in accordance with Louisiana Department of Health regulations, the customers listed above will be under a precautionary Boil Advisory.

This BOIL ADVISORY is to remain in effect until rescinded by the Department of Utilities. It is recommended that all consumers disinfect their water before consuming it (including fountain drinks), making ice, brushing teeth, or using it for food preparation or rinsing of foods by the following means:

Boil water for one (1) full minute in a clean container.  The one minute starts after the water has been brought to a rolling boil.  (The flat taste can be eliminated by shaking the water in a clean bottle, pouring it from one clean container to another, or by adding a small pinch of salt to each quart of water that is boiled.)

Again, please be sure to disinfect your own water prior to consumption until you have been advised otherwise.

The Department of Utilities will rescind this BOIL ADVISORY upon notification from the Louisiana Department of Health that additional water samples collected from our system have shown the water to be safe.  

Customers affected by this advisory will be notified when it is rescinded by hand-delivered notifications. If you have any questions, please call the Department of Utilities at (985) 276-6400.

Information:

  • Date of Notice Tuesday, 03 May 2022
  • Water System Briarwood Terrace Water System (PWS#1103079)
  • Type of Notice Limited Precautionary Boil Advisory
  • Boil Advisory Status Rescinded
Read more...

(RESCINDED) LIMITED PRECAUTIONARY BOIL ADVISORY: Briarwood Terrace Water System (PWS#1103079)

LIMITED PRECAUTIONARY BOIL ADVISORY
Briarwood Terrace Water System (PWS#1103079)
2121, 2135, 2145, 2197 McNamara St.

Today, May 2, 2022, the water service to the customers identified above was temporarily interrupted in order to repair a leak on a 2” water main. Out of an abundance of caution and in accordance with Louisiana Department of Health regulations, the customers listed above are under a precautionary Boil Advisory.

This BOIL ADVISORY is to remain in effect until rescinded by the Department of Utilities. It is recommended that all consumers disinfect their water before consuming it (including fountain drinks), making ice, brushing teeth, or using it for food preparation or rinsing of foods by the following means:

Boil water for one (1) full minute in a clean container.  The one minute starts after the water has been brought to a rolling boil.  (The flat taste can be eliminated by shaking the water in a clean bottle, pouring it from one clean container to another, or by adding a small pinch of salt to each quart of water that is boiled.)

Again, please be sure to disinfect your own water prior to consumption until you have been advised otherwise.

The Department of Utilities will rescind this BOIL ADVISORY upon notification from the Louisiana Department of Health that additional water samples collected from our system have shown the water to be safe.  

Customers affected by this advisory will be notified when it is rescinded by hand-delivered notifications and notices posted on the Parish Government’s website. If you have any questions, please call the Department of Utilities at (985) 276-6400.

Information:

  • Date of Notice Monday, 02 May 2022
  • Water System Briarwood Terrace Water System (PWS#1103079)
  • Type of Notice Limited Precautionary Boil Advisory
  • Boil Advisory Status Rescinded
Read more...

(RESCINDED) PRECAUTIONARY BOIL ADVISORY: ​​​​​​​Briarwood Terrace Water System

(RESCINDED 4.30.2022)
PRECAUTIONARY BOIL ADVISORY

Briarwood Terrace Water System (PWS#1103079)

Today, April 28, 2022, an 8” water main was damaged by a contractor causing a pressure loss in the distribution system.  As an abundance of caution and in accordance with Louisiana Department of Health regulations, the customers listed above will be under a precautionary Boil Advisory.

This BOIL ADVISORY is to remain in effect until rescinded by the Department of Utilities. It is recommended that all consumers disinfect their water before consuming it (including fountain drinks), making ice, brushing teeth, or using it for food preparation or rinsing of foods by the following means:

Boil water for one (1) full minute in a clean container.  The one minute starts after the water has been brought to a rolling boil.  (The flat taste can be eliminated by shaking the water in a clean bottle, pouring it from one clean container to another, or by adding a small pinch of salt to each quart of water that is boiled.)

Again, please be sure to disinfect your own water prior to consumption until you have been advised otherwise.

The Department of Utilities will rescind this BOIL ADVISORY upon notification from the Louisiana Department of Health that additional water samples collected from our system have shown the water to be safe.  

Customers affected by this advisory will be notified when it is rescinded by hand-delivered notifications. If you have any questions, please call the Department of Utilities at (985) 276-6400.

Information:

  • Date of Notice Thursday, 28 April 2022
  • Water System Briarwood Terrace Water System (PWS#1103079)
  • Type of Notice Precautionary Boil Advisory
  • Boil Advisory Status Rescinded
Read more...

(RESCINDED) LIMITED PRECAUTIONARY BOIL ADVISORY - BRIARWOOD TERRACE WATER SYSTEM

(Rescinded 4.28.2022)
LIMITED PRECAUTIONARY BOIL ADVISORY

BRIARWOOD TERRACE WATER SYSTEM
PWS # 1103079 (1901 & 1943 N. CAUSEWAY BLVD; 3663 & 3665 U.S. HWY 190)

Today, April 26, 2022, the Department of Utilities temporarily disconnected service to the above customers in order to perform emergency repairs to an 8” water main. As an abundance of caution and in accordance with Louisiana Department of Health regulations, the customers referenced in the attached Boil Advisory Notification are under a Precautionary Boil Advisory.

Information:

  • Date of Notice Tuesday, 26 April 2022
  • Water System -BRIARWOOD TERRACE WATER SYSTEM PWS # 1103079 (1901 & 1943 N. CAUSEWAY BLVD; 3663 & 3665 U.S. HWY 190)
  • Type of Notice Limited Precautionary Boil Advisory
  • Boil Advisory Status Rescinded
Read more...

(RESCINDED) Precautionary Boil Advisory: Cross Gates Water System - Starting 4-25-2022

(Rescinded 5.13.2022)
PRECAUTIONARY BOIL ADVISORY

Cross Gates
Water System (PWS 1103053)

The Department of Utilities will conduct a chlorine burn on the Cross Gates water system beginning on Monday, April 25, 2022 at 9:00 A.M. The process involves temporarily switching the disinfection method from chloramine to free chlorine which may cause the level of disinfection provided to temporarily drop below the minimum required by the Louisiana Department of Health.  As an abundance of caution and in accordance with Louisiana Department of Health regulations, the entire Cross Gates water system will be under a precautionary Boil Advisory.

This BOIL ADVISORY is to remain in effect until rescinded by the Department of Utilities. It is recommended that all consumers disinfect their water before consuming it (including fountain drinks), making ice, brushing teeth, or using it for food preparation or rinsing of foods by the following means:

Boil water for one (1) full minute in a clean container.  The one minute starts after the water has been brought to a rolling boil.  (The flat taste can be eliminated by shaking the water in a clean bottle, pouring it from one clean container to another, or by adding a small pinch of salt to each quart of water that is boiled.)

Again, please be sure to disinfect your own water prior to consumption until you have been advised otherwise.

The Department of Utilities will rescind this BOIL ADVISORY upon notification from the Louisiana Department of Health that additional water samples collected from our system have shown the water to be safe.  

Customers affected by this advisory will be notified when it is rescinded by local media, social media, Parish website, reverse 911 calls, and signs placed throughout the area. If you have any questions, please call the Department of Utilities at (985) 276-6400.

Information:

  • Date of Notice Monday, 25 April 2022
  • Water System Cross Gates Water System (PWS 1103053)
  • Type of Notice Precautionary Boil Advisory
  • Boil Advisory Status Rescinded
Read more...

(Rescinded) LIMITED PRECAUTIONARY BOIL ADVISORY - Cross Gates

(Rescinded 5.13.2022)
LIMITED PRECAUTIONARY BOIL ADVISORY
Cross Gates Water System (PWS 1103053)

190 CROSS GATES BLVD. & 2307 E. GAUSE BLVD.

Today, April 21, 2022, the Department of Utilities temporarily turned off service to the customer identified above in order to perform a repair at the Willow Wood Well site.  Out of an abundance of caution and in accordance with Louisiana Department of Health regulations, the customer listed above is under a Precautionary Boil Advisory.

This BOIL ADVISORY is to remain in effect until rescinded by the Department of Utilities. It is recommended that all consumers disinfect their water before consuming it (including fountain drinks), making ice, brushing teeth, or using it for food preparation or rinsing of foods by the following means:

Boil water for one (1) full minute in a clean container.  The one minute starts after the water has been brought to a rolling boil.  (The flat taste can be eliminated by shaking the water in a clean bottle, pouring it from one clean container to another, or by adding a small pinch of salt to each quart of water that is boiled.)

Again, please be sure to disinfect your own water prior to consumption until you have been advised otherwise.

The Department of Utilities will rescind this BOIL ADVISORY upon notification from the Louisiana Department of Health that additional water samples collected from our system have shown the water to be safe.  

The customer affected by this advisory will be advised when it is rescinded by hand-delivered notice. If you have any questions, please call the Department of Utilities at (985) 276-6400.

Information:

  • Date of Notice Thursday, 21 April 2022
  • Water System Cross Gates Water System (PWS 1103053)
  • Type of Notice Limited Precautionary Boil Advisory
  • Boil Advisory Status Active
Read more...

Public Notice: Cross Gates Water System, Chlorine Burn 4/25

PUBLIC NOTICE: TEMPORARY SWITCH TO FREE CHLORINE (CHLORINE BURN) OF THE CROSS GATES WATER DISTRIBUTION SYSTEM

St. Tammany Parish Government Department of Utilities, serving a public water system in Cross Gates, will be conducting a temporary switch from the current Chloramine (also known as Total Chlorine) disinfection to Free Chlorine disinfection of its water distribution system beginning Monday, April 25, 2022 and is intended to last for 60 days as recommended by Owen & White Consulting Engineering, Inc. This will affect the water system in the Cross Gates service area that is served by the Steele Road and Willow Wood Potable Water Wells.

The temporary switch to Free Chlorine from Chloramine is typically referred to as a Free Chlorine conversion or Chlorine Burn. This conversion is being performed strictly as a precautionary measure and to increase public trust in the water quality as recommended in the Final Report prepared by Owen & White Consulting Engineers, Inc. There is NO evidence or indication of bacteriological contaminants in the Cross Gates water distribution system. The Cross Gates water distribution system is in full compliance with all Louisiana Department of Health (LDH) and Environmental Protection Agency (EPA) regulations for water quality and safety.

During this temporary switch to Free Chlorine, the water disinfection process will be changed from Chloramines to Free Chlorine which is performed by significantly increasing the amount of Chlorine pumped into the water system to raise the Free Chlorine residual throughout the entire system. Customers may notice open fire hydrants or flushing valves throughout Cross Gates during this period to allow flushing of the system, which helps distribute the change in disinfectant.

Possible Effects: The temporary change will likely cause some discoloration or cloudiness in the water, minor pressure fluctuations, small air pockets, and a strong Chlorine odor and taste. If this is experienced, running water may help minimize the effects. Fire hydrant and valve flushing should remove a majority of the color and odor, but some will reach customer lines during the process.

The significant increase in the Chlorine concentration in the water system may cause customers to experience eye or skin irritations and other possible effects similar to swimming pools with a high dose of Chlorine. Customers who use tap water for kidney dialysis at home should contact their doctor to determine if any changes are necessary in their residual disinfectant neutralization procedures. Customers utilizing the water for aquariums should monitor the chlorine residuals.

Is the Water Safe to Drink? Yes, the water will remain safe to drink (except during precautionary Boil Water Advisories that will be issued during the disinfection transition periods of this process). However, be advised that by significantly increasing the Chlorine concentration, an increase in the production of disinfection by-products (DBP’s) is expected. DBP’s are classified by EPA as human carcinogens that are created during the disinfection process. The DBP’s level will be monitored throughout the Chlorine conversion to ensure levels do not increase beyond the maximum contaminant levels set by the EPA.

St. Tammany Parish Government remains committed to providing customers safe and quality drinking water.

If you have any questions or concerns, please do not hesitate to contact us at the President’s Office, This email address is being protected from spambots. You need JavaScript enabled to view it., or the St. Tammany Parish Council Office, This email address is being protected from spambots. You need JavaScript enabled to view it..

Additional information regarding the reason for the temporary conversion to Free Chlorine can be found in the Final Report by Owen & White Engineering Consultants, Inc. on the www.stpgov.org home page.

Information:

  • Date of Notice Friday, 08 April 2022
  • Water System CROSS GATES WATER DISTRIBUTION SYSTEM
  • Type of Notice Chlorine Burn
  • Boil Advisory Status Not applicable to this notice
Read more...
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    21490 Koop Dr.
    Mandeville, LA 70471
    985.898.2700

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