Department of Utilities Notices

Water Service Interruption - Alton Water System (PWS LA1103145)



Water Service Interruption

Alton Water System (PWS LA1103145)

Due to complications during the well inspection, water service will not be restored within the previous estimated time frame. Water service is currently expected to be restored by this evening. For more information please visit or call 985-276-6400 for more information.


Water Service Interruption

Alton Water System (PWS LA1103145)

Water service in the Alton Water System will be temporarily shut off on Monday, May 22, 2023 at approximately 8:30 AM. Your water service is expected to be off for at least 15 hours or until we are able to place the well back in service. The service interruption is not anticipated to exceed 24 hours; however, unforeseen circumstances may result in a longer duration. Once service is restored, customers will be under a Precautionary Boil Water Advisory until water samples are collected and cleared by the Louisiana Department of Health Laboratory. Discolored water may be experienced once the water service is restored. We will be flushing the lines to clear any possible discoloration.

Water is being turned off to the Alton Water System (PWS LA1103145) to conduct an inspection of the water well and to perform a cleaning and inspection of the water storage tank at the well site. The Alton Water System is a single source system. There is no back up source of water at this time which makes us unable to provide water during this time. A secondary source of water is currently under design to reduce service interruptions such as this in the future.

The Department of Utilities recommends that residents:

·       Fill containers with drinking water prior to the water outage (estimate 1-2 gallons

per person or pets)

·       Fill containers, bathtubs, and/or washers with water to use for sanitation purposes and to manually fill toilets. Toilets can flush as long as they are manually filled during this time.

The Department of Utilities will also be providing bottled water for drinking during the water outage. A water station will be set up at Little Zion Baptist Church located at 62129 N. 13th St., to provide drinking water to the Alton Water system customers only.

We apologize for any inconvenience this may cause. Thank you in advance for your patience and understanding. You may contact our office at 985-276-6400 or This email address is being protected from spambots. You need JavaScript enabled to view it. with any questions or concerns.


  • Date of Notice: Friday, 19 May 2023
  • Water System: Alton Water System
  • Type of Notice: Interruption of Service
  • Boil Advisory Status: Not applicable to this notice


Contact Us

  • Administrative Complex
    21490 Koop Dr.
    Mandeville, LA 70471

    Hours of Operation:
    Monday through Friday
    8:00am to 4:30pm