Department of Utilities Notices


Rescinded 11.16.2022

Ben Thomas Water System (PWS#LA1103105)

Today, November 16, 2022, the Department of Utilities has received confirmation from the Louisiana Department of Health that the water we provide you is safe for consumption. Therefore, the Precautionary Boil Advisory for the Ben Thomas Water System is rescinded.

Today, November 14, 2022, the Department of Utilities turned off service to the entire Ben Thomas Water System to replace three fire hydrants. As an abundance of caution and in accordance with Louisiana Department of Health regulations, the customers listed above will be under a precautionary Boil Advisory.

This BOIL ADVISORY is to remain in effect until rescinded by the Department of Utilities. It is recommended that all consumers disinfect their water before consuming it (including fountain drinks), making ice, brushing teeth, or using it for food preparation or rinsing of foods by the following means:

Boil water for one (1) full minute in a clean container.  The one minute starts after the water has been brought to a rolling boil.  (The flat taste can be eliminated by shaking the water in a clean bottle, pouring it from one clean container to another, or by adding a small pinch of salt to each quart of water that is boiled.)

Again, please be sure to disinfect your own water prior to consumption until you have been advised otherwise.

The Department of Utilities will rescind this BOIL ADVISORY upon notification from the Louisiana Department of Health that additional water samples collected from our system have shown the water to be safe.  

Customers affected by this advisory will be notified when it is rescinded by notifications in the media, Parish website, reverse 911 calls, and signs placed throughout the affected area. If you have any questions, please call the Department of Utilities at (985) 276-6400.



  • Date of Notice: Monday, 14 November 2022
  • Water System: Ben Thomas Water System (PWS#LA1103105)
  • Type of Notice: Interruption of Service & Precautionary Boil Advisory
  • Boil Advisory Status: Rescinded
  • Date Notice Rescinded: Wednesday, 16 November 2022


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    21490 Koop Dr.
    Mandeville, LA 70471

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