Department of Utilities Notices

Scheduled: Ben Thomas Water System Service Interruption

On the morning of Monday, November 14, 2022, the Department of Utilities will be turning off water service to the entire Ben Thomas Water System. Water service is being turned off to replace three fire hydrants on Javery Rd. Once water service is restored, the whole water system will be placed under a precautionary boil water advisory until bacteriological samples are collected and tested by the Louisiana Department of Health. Once LDH confirms that the results are clear, we will rescind the precautionary boil water advisory.

You can contact the Department of Utilities at 985-276-6400 with any questions.


  • Date of Notice: Wednesday, 09 November 2022
  • Water System: Ben Thomas Water System
  • Type of Notice: Interruption of Service
  • Boil Advisory Status: Not applicable to this notice


Contact Us

  • Administrative Complex
    21490 Koop Dr.
    Mandeville, LA 70471

    Hours of Operation:
    Monday through Friday
    8:00am to 4:30pm