Department of Utilities Notices

Department of Utilities Notices

Department of Utilities Notices

(Rescinded) PRECAUTIONARY BOIL ADVISORY Ben Thomas Water System (PWS 1103105)

PRECAUTIONARY BOIL ADVISORY RESCINDED

Ben Thomas Water System (PWS#LA1103105)

System Wide

Today, December 5, 2023, the Department of Utilities has received confirmation from the Louisiana Department of Health that the water we provide you is safe for consumption.  Therefore, the Precautionary Boil Advisory is rescinded.

If you have any questions, please call the Department of Utilities at (985) 276-6400.

 

 

PRECAUTIONARY BOIL ADVISORY

Ben Thomas Water System (PWS 1103105)

System Wide 

Today, December 2, 2023, water pressure was lost in the Ben Thomas Water System due to a power outage. Out an abundance of caution and in accordance with Louisiana Department of Health regulations, the customers listed above are under a precautionary Boil Advisory. 

This BOIL ADVISORY is to remain in effect until rescinded by the Department of Utilities. It is recommended that all consumers disinfect their water before consuming it (including fountain drinks), making ice, brushing teeth, or using it for food preparation or rinsing of foods by the following means:

Boil water for one (1) full minute in a clean container.  The one minute starts after the water has been brought to a rolling boil.  (The flat taste can be eliminated by shaking the water in a clean bottle, pouring it from one clean container to another, or by adding a small pinch of salt to each quart of water that is boiled.)

Again, please be sure to disinfect your own water prior to consumption until you have been advised otherwise.

The Department of Utilities will rescind this BOIL ADVISORY upon notification from the Louisiana Department of Health that additional water samples collected from our system have shown the water to be safe.

Customers affected by this advisory will be advised when it is rescinded by signs placed in the area and a post on the parish website.

If you have any questions, please call the Department of Utilities at (985) 276-6400.

Information:

  • Date of Notice Saturday, 02 December 2023
  • Water System Ben Thomas
  • Type of Notice Precautionary Boil Advisory
  • Boil Advisory Status Rescinded
  • Date Notice Rescinded Tuesday, 05 December 2023
Read more...

(Rescinded) LIMITED PRECAUTIONARY BOIL ADVISORY Cross Gates Water System (PWS 1103053)

LIMITED PRECAUTIONARY BOIL ADVISORY RESCINDED

Cross Gates Water System (PWS LA1103053)

601 - 633 Dockside Dr; 1028 River Landing Dr

Today, December 1, 2023, the Department of Utilities received confirmation from the Louisiana Department of Health that the water we provide you is safe for consumption. Therefore, the Precautionary Boil Advisory is rescinded.

If you have any questions, please call the Department of Utilities at (985) 276-6400.

 

LIMITED PRECAUTIONARY BOIL ADVISORY

Cross Gates Water System (PWS 1103053) 

601 - 633 Dockside Dr; 1028 River Landing Dr

Today, November 29, 2023, the Department of Utilities turned off water service to the above customers to perform an emergency repair on a water main. Out of an abundance of caution and in accordance with Louisiana Department of Health regulations, the customers listed above are under a precautionary Boil Advisory.

This BOIL ADVISORY is to remain in effect until rescinded by the Department of Utilities. It is recommended that all consumers disinfect their water before consuming it (including fountain drinks), making ice, brushing teeth, or using it for food preparation or rinsing of foods by the following means:

Boil water for one (1) full minute in a clean container.  The one minute starts after the water has been brought to a rolling boil.  (The flat taste can be eliminated by shaking the water in a clean bottle, pouring it from one clean container to another, or by adding a small pinch of salt to each quart of water that is boiled.)

Again, please be sure to disinfect your own water prior to consumption until you have been advised otherwise.

The Department of Utilities will rescind this BOIL ADVISORY upon notification from the Louisiana Department of Health that additional water samples collected from our system have shown the water to be safe.  

Customers affected by this advisory will be advised when it is rescinded by hand delivered notices and a post on the parish website.

If you have any questions, please call the Department of Utilities at (985) 276-6400.

You can also visit www.stpgov.org for updates and to sign up for text alerts.

 

Information:

  • Date of Notice Wednesday, 29 November 2023
  • Water System Cross Gates Water System
  • Type of Notice Precautionary Boil Advisory
  • Listed Addresses (Limited Precautionary Advisories Only) 601 - 633 Dockside Dr; 1028 River Landing Dr
  • Boil Advisory Status Rescinded
  • Date Notice Rescinded Friday, 01 December 2023
Read more...

(Rescinded) LIMITED PRECAUTIONARY BOIL ADVISORY Briarwood Terrace Water System (PWS 1103079)

LIMITED PRECAUTIONARY BOIL ADVISORY RESCINDED

Briarwood Terrace Water System (PWS 1103079) 

101 - 109 Pine Ln; 99 – 110 Woodlawn Ln; 1357 Park Dr

Today, November 30, 2023, the Department of Utilities has received confirmation from the Louisiana Department of Health that the water we provide you is safe for consumption.  Therefore, the Precautionary Boil Advisory is rescinded.

If you have any questions, please call the Department of Utilities at (985) 276-6400.

 

LIMITED PRECAUTIONARY BOIL ADVISORY

Briarwood Terrace Water System (PWS 1103079) 

101 - 109 Pine Ln; 99 – 110 Woodlawn Ln; 1357 Park Dr

Today, November 29, 2023, the Department of Utilities turned off water service to the above customers to install new valves. Out of an abundance of caution and in accordance with Louisiana Department of Health regulations, the customers listed above are under a precautionary Boil Advisory.

This BOIL ADVISORY is to remain in effect until rescinded by the Department of Utilities. It is recommended that all consumers disinfect their water before consuming it (including fountain drinks), making ice, brushing teeth, or using it for food preparation or rinsing of foods by the following means:

Boil water for one (1) full minute in a clean container.  The one minute starts after the water has been brought to a rolling boil.  (The flat taste can be eliminated by shaking the water in a clean bottle, pouring it from one clean container to another, or by adding a small pinch of salt to each quart of water that is boiled.)

Again, please be sure to disinfect your own water prior to consumption until you have been advised otherwise.

The Department of Utilities will rescind this BOIL ADVISORY upon notification from the Louisiana Department of Health that additional water samples collected from our system have shown the water to be safe.  

Customers affected by this advisory will be advised when it is rescinded by signs placed in the area, hand delivered notices, and a post on the Parish website.

If you have any questions, please call the Department of Utilities at (985) 276-6400.

You can also visit www.stpgov.org for updates and to sign up for text alerts.

 

 

Information:

  • Date of Notice Wednesday, 29 November 2023
  • Water System Briarwood Terrace
  • Type of Notice Precautionary Boil Advisory
  • Listed Addresses (Limited Precautionary Advisories Only) 101 - 109 Pine Ln; 99 – 110 Woodlawn Ln; 1357 Park Dr
  • Boil Advisory Status Active
Read more...

(Rescinded) LIMITED PRECAUTIONARY BOIL ADVISORY Briarwood Terrace Water System (PWS 1103079)

LIMITED PRECAUTIONARY BOIL ADVISORY RESCINDED

Briarwood Terrace Water System (PWS 1103079) 

1700 – 1930 Dupard

1701 – 1925 McNamara

1703 – 1935 Caroline St

1707 – 1935 America St

1710 – 1940 Orleans St

1701 – 1937 Florida St

915 - 1420 Marigny

912 – 1433 Lamarque St

1004 – 1450 Foy St

Today, November 22, 2023, the Department of Utilities has received confirmation from the Louisiana Department of Health that the water we provide you is safe for consumption.  Therefore, the Precautionary Boil Advisory is rescinded.

If you have any questions, please call the Department of Utilities at (985) 276-6400.

 

LIMITED PRECAUTIONARY BOIL ADVISORY

Briarwood Terrace Water System (PWS 1103079)

 

1700 – 1930 Dupard

1701 – 1925 McNamara

1703 – 1935 Caroline St

1707 – 1935 America St

1710 – 1940 Orleans St

1701 – 1937 Florida St

915 - 1420 Marigny

912 – 1433 Lamarque St

1004 – 1450 Foy St

Today, November 21, 2023, a broken water main caused a drop in water pressure to the above areas. Out of an abundance of caution and in accordance with Louisiana Department of Health regulations, the customers listed above are under a precautionary Boil Advisory.

This BOIL ADVISORY is to remain in effect until rescinded by the Department of Utilities. It is recommended that all consumers disinfect their water before consuming it (including fountain drinks), making ice, brushing teeth, or using it for food preparation or rinsing of foods by the following means:

Boil water for one (1) full minute in a clean container.  The one minute starts after the water has been brought to a rolling boil.  (The flat taste can be eliminated by shaking the water in a clean bottle, pouring it from one clean container to another, or by adding a small pinch of salt to each quart of water that is boiled.)

Again, please be sure to disinfect your own water prior to consumption until you have been advised otherwise.

The Department of Utilities will rescind this BOIL ADVISORY upon notification from the Louisiana Department of Health that additional water samples collected from our system have shown the water to be safe.  

Customers affected by this advisory will be advised when it is rescinded by signs placed in the area and a post on the Parish website.

If you have any questions, please call the Department of Utilities at (985) 276-6400.

You can also visit www.stpgov.org for updates and to sign up for text alerts.

 

Information:

  • Date of Notice Tuesday, 21 November 2023
  • Water System Briarwood Terrace Water System
  • Type of Notice Precautionary Boil Advisory
  • Listed Addresses (Limited Precautionary Advisories Only) 1700 – 1930 Dupard 1701 – 1925 McNamara 1703 – 1935 Caroline St 1707 – 1935 America St 1710 – 1940 Orleans St 1701 – 1937 Florida St 915 - 1420 Marigny 912 – 1433 Lamarque St 1004 – 1450 Foy St
  • Boil Advisory Status Rescinded
  • Date Notice Rescinded Wednesday, 22 November 2023
Read more...

(Rescinded) LIMITED PRECAUTIONARY BOIL ADVISORY Cross Gates Water System (PWS 1103053)

LIMITED PRECAUTIONARY BOIL ADVISORY RESCINDED

Cross Gates Water System (PWS LA1103053) 

2190, 2220, 2230, 2238, 2240, 2250 Gause Blvd

Today, November 22, 2023, the Department of Utilities received confirmation from the Louisiana Department of Health that the water we provide you is safe for consumption. Therefore, the Precautionary Boil Advisory is rescinded.

If you have any questions, please call the Department of Utilities at (985) 276-6400.

 

 

LIMITED PRECAUTIONARY BOIL ADVISORY

Cross Gates Water System (PWS 1103053) 

2190, 2220, 2230, 2238, 2240, 2250 Gause Blvd

Today, November 21, 2023, the Department of Utilities turned off water service to the above customers to repair a broken 2” water main. Out of an abundance of caution and in accordance with Louisiana Department of Health regulations, the customers listed above are under a precautionary Boil Advisory.

This BOIL ADVISORY is to remain in effect until rescinded by the Department of Utilities. It is recommended that all consumers disinfect their water before consuming it (including fountain drinks), making ice, brushing teeth, or using it for food preparation or rinsing of foods by the following means:

Boil water for one (1) full minute in a clean container.  The one minute starts after the water has been brought to a rolling boil.  (The flat taste can be eliminated by shaking the water in a clean bottle, pouring it from one clean container to another, or by adding a small pinch of salt to each quart of water that is boiled.)

Again, please be sure to disinfect your own water prior to consumption until you have been advised otherwise.

The Department of Utilities will rescind this BOIL ADVISORY upon notification from the Louisiana Department of Health that additional water samples collected from our system have shown the water to be safe.  

Customers affected by this advisory will be advised when it is rescinded by signs placed in the area and a post on parish website

If you have any questions, please call the Department of Utilities at (985) 276-6400.

You can also visit www.stpgov.org for updates and to sign up for text alerts.

Information:

  • Date of Notice Tuesday, 21 November 2023
  • Water System Cross Gates Water System
  • Type of Notice Precautionary Boil Advisory
  • Listed Addresses (Limited Precautionary Advisories Only) 2190, 2220, 2230, 2238, 2240, 2250 Gause Blvd
  • Boil Advisory Status Rescinded
  • Date Notice Rescinded Wednesday, 22 November 2023
Read more...

(Rescinded) PRECAUTIONARY BOIL ADVISORY Camp Salmen Water System (PWS 2103501) System Wide

PRECAUTIONARY BOIL ADVISORY RESCINDED

Camp Salmen (PWS LA2103501)

System Wide

Today, November 29, 2023, the Department of Utilities has received confirmation from the Louisiana Department of Health that the water we provide you is safe for consumption.  Therefore, the Precautionary Boil Advisory is rescinded.

If you have any questions, please call the Department of Utilities at (985) 276-6400.

 

PRECAUTIONARY BOIL ADVISORY

Camp Salmen Water System (PWS 2103501)

System Wide

Today, November 20, 2023, water pressure to the Camp Salmen water system was lost due to a pump failure. Out an abundance of caution and in accordance with Louisiana Department of Health regulations, the entire Camp Salmen Water System is under a precautionary boil water advisory.

This BOIL ADVISORY is to remain in effect until rescinded by the Department of Utilities. It is recommended that all consumers disinfect their water before consuming it (including fountain drinks), making ice, brushing teeth, or using it for food preparation or rinsing of foods by the following means:

Boil water for one (1) full minute in a clean container.  The one minute starts after the water has been brought to a rolling boil.  (The flat taste can be eliminated by shaking the water in a clean bottle, pouring it from one clean container to another, or by adding a small pinch of salt to each quart of water that is boiled.)

Again, please be sure to disinfect your own water prior to consumption until you have been advised otherwise.

The Department of Utilities will rescind this BOIL ADVISORY upon notification from the Louisiana Department of Health that additional water samples collected from our system have shown the water to be safe.  

Customers affected by this advisory will be advised when it is rescinded by signs placed in the area and a post on the parish website.

If you have any questions, please call the Department of Utilities at (985) 276-6400.

 

Information:

  • Date of Notice Monday, 20 November 2023
  • Water System Camp Salmen
  • Type of Notice Precautionary Boil Advisory
  • Boil Advisory Status Rescinded
  • Date Notice Rescinded Wednesday, 29 November 2023
Read more...

(Rescinded) PRECAUTIONARY BOIL ADVISORY Camp Salmen Water System (PWS 2103501)

LIMITED PRECAUTIONARY BOIL ADVISORY RESCINDED

Camp Salmen (PWS LA2103501) 

Today, November 14, 2023, the Department of Utilities has received confirmation from the Louisiana Department of Health that the water we provide you is safe for consumption.  Therefore, the Precautionary Boil Advisory is rescinded.

If you have any questions, please call the Department of Utilities at (985) 276-6400.

 

 

 

PRECAUTIONARY BOIL ADVISORY

Camp Salmen Water System (PWS 2103501)

System Wide

Today, November 9, 2023, water pressure to the Camp Salmen water system was lost due to a pump failure. Out an abundance of caution and in accordance with Louisiana Department of Health regulations, the entire Camp Salmen Water System is under a precautionary boil water advisory.

This BOIL ADVISORY is to remain in effect until rescinded by the Department of Utilities. It is recommended that all consumers disinfect their water before consuming it (including fountain drinks), making ice, brushing teeth, or using it for food preparation or rinsing of foods by the following means:

Boil water for one (1) full minute in a clean container.  The one minute starts after the water has been brought to a rolling boil.  (The flat taste can be eliminated by shaking the water in a clean bottle, pouring it from one clean container to another, or by adding a small pinch of salt to each quart of water that is boiled.)

Again, please be sure to disinfect your own water prior to consumption until you have been advised otherwise.

The Department of Utilities will rescind this BOIL ADVISORY upon notification from the Louisiana Department of Health that additional water samples collected from our system have shown the water to be safe.  

Customers affected by this advisory will be advised when it is rescinded by signs placed in the area and a post on the parish website.

If you have any questions, please call the Department of Utilities at (985) 276-6400.

 

Information:

  • Date of Notice Thursday, 09 November 2023
  • Water System Camp Salmen Water System
  • Type of Notice Precautionary Boil Advisory
  • Boil Advisory Status Rescinded
  • Date Notice Rescinded Tuesday, 14 November 2023
Read more...

(Rescinded) Limited Precautionary Boil Water Advisory Alton Water System (PWS 1103145)

LIMITED PRECAUTIONARY BOIL ADVISORY RESCINDED

Alton Water System (PWS 1103145) 

62306 – 62354 Willie Mearis St.

38140 – 38253 Derogers Ln.

38237, 62303 E Pearl River St.

62278 N 10th St.

62273 N 9th St

Today, November 9, 2023, the Department of Utilities has received confirmation from the Louisiana Department of Health that the water we provide you is safe for consumption.  Therefore, the Precautionary Boil Advisory is rescinded.

If you have any questions, please call the Department of Utilities at (985) 276-6400.

 

 

Limited Precautionary Boil Water Advisory

Alton Water System (PWS 1103145)

62306 – 62354 Willie Mearis St.

38140 – 38253 Derogers Ln.

38237, 62303 E Pearl River St.

62278 N 10th St.

62273 N 9th St

Today, Tuesday, November 7, 2023, water was turned off to the above customers to repair a water main. Out of an abundance of caution and in accordance with Louisiana Department of Health regulations, the above customers in the Alton Water System will be under a Precautionary Boil Advisory once water service is restored.

This BOIL ADVISORY is to remain in effect until rescinded by the Department of Utilities. It is recommended that all consumers disinfect their water before consuming it (including fountain drinks), making ice, brushing teeth, or using it for food preparation or rinsing of foods by the following means:

Boil water for one (1) full minute in a clean container.  The one minute starts after the water has been brought to a rolling boil.  (The flat taste can be eliminated by shaking the water in a clean bottle, pouring it from one clean container to another, or by adding a small pinch of salt to each quart of water that is boiled.)

Again, please be sure to disinfect your own water prior to consumption until you have been advised otherwise.

The Department of Utilities will rescind the BOIL ADVISORY upon notification from the Louisiana Department of Health that additional water samples collected from our system have shown the water to be safe.  

Customers affected by this advisory will be advised when it is rescinded by signs placed in the area, post on the parish website, and hand delivered notices.  

If you have any questions, please call the Department of Utilities at (985) 276-6400.

Information:

  • Date of Notice Tuesday, 07 November 2023
  • Water System Alton Water System
  • Type of Notice Precautionary Boil Advisory
  • Listed Addresses (Limited Precautionary Advisories Only) 62306 – 62354 Willie Mearis St. 38140 – 38253 Derogers Ln. 38237, 62303 E Pearl River St. 62278 N 10th St. 62273 N 9th St
  • Boil Advisory Status Rescinded
  • Date Notice Rescinded Thursday, 09 November 2023
Read more...

Faubourg Coquille Water System Water Main Flushing

Faubourg Coquille Water System

Water Main Flushing

The Department of Utilities will be flushing the Faubourg Coquille Water System from Monday November 6th through Wednesday November 8th. The flushing is anticipated to follow the schedule below but is subject to change due to weather or other unforeseen circumstances. Customers living in these areas can expect to experience low water pressure and brown water when flushing is initiated.  If you are not a Department of Utilities customer or if you do not live in one of the subdivisions/areas identified below, this notice does not apply.

Monday November 6th                    9:00 a.m. – until

Willow Bend, The Willows, Savannah Trace, Diversified, Northpointe, Del Sol, Tuscany West, Beau Arbre, Hidden Creek, Ashland Way, Archbishop Hannan, Hwy 1085

Tuesday November 7th           9:00 a.m. – until

Terra Bella, Tallow Creek, YMCA

Wednesday November 8th                9:00 a.m. - until

Timber Branch, First Baptist Church, Innwoods, Hwy. 21, Maison Du Lac, Weston Glen, Hwy 1085

 

 The Department of Utilities flushes the water mains periodically to:

-        Maintain good quality water. Over time, naturally occurring minerals accumulate on the interior of our pipes.  Flushing scours the pipe and removes these deposits.

-        Provide required fire flow data to the Fire Department. While flushing, Utilities personnel measure and record the fire flow data at each hydrant. This data is given to the Fire Department who then uses the data to calculate fire insurance ratings for the area.

-        Ensure that all fire hydrants are in good working order.

We appreciate your understanding and apologize for any inconvenience this maintenance causes.

Information:

  • Date of Notice Friday, 03 November 2023
  • Water System Faubourg Coquille
  • Type of Notice Flushing
  • Boil Advisory Status Not applicable to this notice
Read more...
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  • Administrative Complex
    21490 Koop Dr.
    Mandeville, LA 70471
    985.898.2700

    Hours of Operation:
    Monday through Friday
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