Department of Utilities


We  have links to our new Standard Operating Procedures for Department of Utilities water and sewer systems, and fire hydrant maintenance. We also have a link listing all of the operator certifications held by Department of Utilities staff.

For those customers on the Cross Gates and Meadow Lake water systems we have a  link where we post sample results for our two chloramine systems. Results for the week will be posted on the following Monday. If you have any questions regarding these results please call us at (985) 276-6400 and we will discuss them with you.



Payment options

NOTE: If paying your bill online and your service has been disconnected or is subject to disconnection, please contact our office at (985) 276-6400 after your payment has been made and provide us with your confirmation number.


Contact Us

  • Administrative Complex
    21490 Koop Dr.
    Mandeville, LA 70471

    Hours of Operation:
    Monday through Friday
    8:00am to 4:30pm